1. Who processes your data
The controller of personal data is RED BEAGLE d.o.o. Beograd, company registration number 20747927, tax ID (PIB) 107134845. Registered seat: Senjačka 21, Belgrade, Serbia. Office: Dragoslava Srejovića 1v, Belgrade. Email for all privacy matters: office@redbeagle.rs.
This policy applies to the redbeagle.rs website and to communication made through it. We process data in accordance with the Law on Personal Data Protection of the Republic of Serbia and, where applicable, the EU General Data Protection Regulation (GDPR).
2. What data we process, why and on what basis
| Data | Purpose | Legal basis |
|---|---|---|
| Contact form: name, email, phone (optional), subject and message | Replying to your enquiry, preparing a quote and agreeing on the work | Steps taken at your request before entering into a contract; our legitimate interest in answering business enquiries |
| Form spam protection: a hidden field and the time taken to fill in the form (not stored as data about you) | Preventing automated submissions | Our legitimate interest in protecting the website and the receipt of messages |
| Direct communication: data in emails you send us and calls you make | Replying to enquiries, conducting business communication | Steps before entering into a contract; legitimate interest |
| Server logs: IP address, time and address of the requested page, browser type | Operation and security of the website, detecting abuse | Our legitimate interest |
We do not ask for your consent because the processing is not based on consent. We use the data only for the purposes stated, we do not sell it and we do not use it for advertising.
3. How long we keep data
We keep data from the contact form and from communication for 12 months after the last communication, and then delete it. If cooperation and a contract follow, we keep the data needed to perform the contract for as long as the contract and regulations (for example accounting rules) require. Server logs are kept by our hosting provider, for the periods it applies.
4. Who else has access to the data
We do not sell data or pass it to third parties for their own purposes. It is used only by the service providers that enable us to operate:
- the hosting provider of redbeagle.rs, which supplies the server the website runs on;
- Google (Gmail), through whose servers emails are sent and received, including messages from the contact form.
Service providers process data on our behalf. Public authorities receive data only where the law obliges us to provide it.
5. Transfer of data abroad
Google may process data outside Serbia, including in the United States. The transfer takes place with the safeguards provided by law and applied by Google in its business.
6. Cookies and external content
The website does not set its own cookies and does not use visitor analytics or advertising tools. Fonts are loaded from our own server, not from external services.
The Contact and About us pages display a Google Maps map. When the page loads, Google may receive your IP address and browser data and may set its own cookies, under its own privacy policy (policies.google.com/privacy).
7. Your rights
In relation to your data you have the right to:
- ask whether we process your data and obtain access to it;
- ask for incorrect data to be rectified or incomplete data completed;
- ask for your data to be erased;
- ask for processing to be restricted;
- object to processing based on our legitimate interest;
- ask for portability of the data you provided to us.
Send your request to office@redbeagle.rs. We will reply within 30 days of receiving it. If you believe we process data contrary to the regulations, you may lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection of Serbia (poverenik.rs).
8. Automated decision-making
We do not make automated decisions or carry out profiling based on your data.
9. Changes to this policy
We may change this policy, for example when a new feature is added to the website. The current version is always on this page, with the date of the last update.
Last updated: 11 November 2026.